Meet the AI agents that run your CX while you sleep.
ResponseCX deploys fully trained digital workers that resolve the repetitive work your team dreads—refunds, replacements, order edits, loyalty questions—while staying perfectly on brand. Launch in 48 hours and measure ROI in weeks, not quarters.
- Trained on your brand voice and data in 48 hours
- Deep commerce integrations across Shopify, Gorgias, Recharge, Loop
- Human hand-off with full context when you want it
84%
tickets resolved automatically
27s
average first-response speed
$47K
average monthly savings
Customer Outcomes
Loved by operators at the fastest-growing Shopify brands
ResponseCX becomes the always-on teammate that handles refunds, returns, replacements, and revenue recovery before a human ever needs to get involved.
“We wanted the automation to be fast, efficient and reliable. That is exactly what we got.”
Neil McVicar
Head of CX · Bartesian
30-day outcome guarantee
Proof in the numbers
Outcomes your finance team will love
84% cost reduction compared to the industry's $5 per ticket status quo. That's our baseline before unlocking revenue recovery workflows, proactive outreach, and lifetime value expansion.
- Tickets resolved without a human
- 84%
- Average handle time
- 1m 20s
- First-response speed
- 27s
- Cost reduction realised
- 40%
- CSAT maintained
- 5 / 5
- Human escalation rate
- 16%
Across 2.3M real customer conversations this year.
From first contact to resolution, even on complex requests.
Always-on coverage across chat, email, and SMS.
Versus in-house or outsourced CX headcount.
Human-quality, brand-safe responses every time.
And every escalation arrives with full conversation context.
Transform your customer experience
Enable your customers to get answers, solve problems, and manage their orders—any time, on any channel. Deploy an AI agent that is always available, deeply integrated with your Shopify store, and perfectly aligned with your brand's voice and policies.
- Engage and Delight Customers
- Deploy an AI agent that mirrors the best of your support team—helpful, efficient, and always on-brand.
- Resolve Issues End-to-End
- Empower customers with autonomous resolution for even complex tasks like order modifications, returns, or subscription management, directly integrated with your backend systems.
- Adapt and Improve Continuously
- Respond swiftly to changing customer needs and business dynamics. Harness powerful analytics to continuously refine your AI agent's performance and enhance the customer journey.
Integrations
Fully integrated with the stack you already run
Connect ResponseCX to your commerce, support, logistics, and finance tools in minutes. Our MCP-powered integrations keep every action auditable and synced in real time.
- Native integrations with Shopify, Gorgias, Zendesk, Recharge, Loop, Happy Returns, and 40+ more.
- Secure MCP data bridges pull order, subscription, and loyalty context into every conversation.
- Configurable playbooks automate refunds, replacements, subscriptions, and escalations with audit trails.
+40 more out-of-the-box connectors
Customer love
Human reactions to AI agents built with ResponseCX
Every ticket resolved is a chance to reinforce brand trust. Here's what operators and customers say after going live.
“The next generation of AI-powered customer experience has arrived. As a brand and former marketing technologist, exploring and implementing modern AI-powered tools for our brand is important to me. StateSet iCommerce provides a smart, scalable interface for our CX team to be at the forefront of e-commerce technology and to provide better experiences and support for our customers.”
“Súper amable y atento en todo momento. Estoy muy satisfecha por su ayuda. Lo mejor!”
“Very helpful, even on a Sunday. Had my order fixed before breakfast.”
“5/5. Fast, knowledgeable, and felt like a real teammate was on the other side.”
“Quick response time and very helpful by the time I opened my email it was done.”
“Automation across every channel is a game changer. It is fast, efficient and reliable.”
“It update a delivery date in minutes when I was on holiday. Unreal.”
See ResponseCX in action
10-minute walkthrough. No hard sell.
Case studyReduced response time by 91%
How HydraPak used ResponseCX to automate support, improve CSAT, and give their customers a better experience.
- 91% faster first response time
- 80% decrease in time-to-resolution for replacements
- 24/7 coverage without adding headcount